Privacy Policy

1. Introduction

Welcome to Pure Monk. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products, including our Sway sweetener line.

We adhere to global privacy standards and treat all users with dignity and respect, regardless of location or background.

2. Information We Collect

We collect information that helps us serve you better:

• Personal Data: Name, shipping address, email address, and phone number when you register or place an order.
• Payment Data: We do not store full credit card numbers. All transactions are processed by secure third-party payment processors (e.g., Razorpay, Stripe, PayPal).
• Technical Data: IP address, browser type, and operating system (automatically collected for site security).

3. How We Use Your Information

We use your data strictly for legitimate business purposes:

• To facilitate account creation and logon processes.
• To fulfill and manage your orders, payments, and returns.
• To send you administrative information (order updates, policy changes).
• To protect our services against fraud and malicious activity.

4. Sharing of Information

We value transparency. We do not sell, trade, or rent your personal information to third parties for marketing purposes. We only share information with:

• Service Providers: Logistics partners (for shipping) and payment processors.
• Legal Obligations: If required by law to comply with a judicial proceeding or court order.

5. Your Rights (Global Compliance)

Depending on your location, you have the following rights:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Correction: You may ask us to correct inaccurate data.
• Right to Deletion: You may ask us to delete your personal data (Subject to legal record-keeping requirements).
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

6. Data Security

We implement industry-standard security measures (SSL encryption) to protect your personal information. However, please note that no electronic transmission over the internet is 100% secure.

7. Contact Us

For privacy concerns, please contact our Data Protection Officer at: